Privacy Policy (BoxPerform)

Effective Date: 24 February 2025

BoxPerform (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (box-perform.com), services, or interact with us online or in person.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

BoxPerform is the data controller responsible for your personal data.

Contact:
Email: info@box-perform.com
Website: box-perform.com

2. Information We Collect

We may collect and process the following categories of personal data:

Personal Information

• Name

• Email address

• Phone number

• Any other contact details you provide

Health & Fitness Data (Special Category Data)

• Fitness goals

• Training experience

• Medical conditions or injuries you choose to disclose

This type of data is considered sensitive under UK GDPR and is only processed with your explicit consent for the purpose of providing safe and appropriate coaching.

Payment Information

• Payment details are processed securely by third-party payment providers. We do not store full payment card details.

Usage Data

• Information about how you use our website (e.g. pages visited, interactions, device/browser data)

Marketing Preferences

• Preferences relating to receiving promotional communications

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contract: To deliver coaching services you book with us

• Consent: For marketing communications and processing health-related information

• Legitimate Interest: To improve our services, website performance, and business operations

You may withdraw consent at any time where consent is the lawful basis.

4. How We Use Your Information

We use your data to:

• Provide and manage boxing coaching services

• Schedule and manage bookings

• Personalise training programmes based on your goals and ability

• Communicate regarding sessions, payments, and updates

• Send marketing communications (only where consent is given)

• Improve our services and website experience

• Comply with legal and regulatory obligations

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only where necessary, including:

• Payment providers (e.g. Stripe or similar processors)

• Booking/scheduling systems (if used)

• Analytics providers (e.g. Google Analytics)

• Email/marketing platforms (if used for communications)

We ensure all third parties process data securely and in compliance with UK GDPR.

We may also share data where required by law or to protect our legal rights.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your personal data

• Restrict or object to processing in certain circumstances

• Withdraw consent at any time (where applicable)

• Request data portability where applicable

To exercise any of these rights, contact us at info@box-perform.com.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyse website traffic and usage

• Support marketing and advertising activities

You can manage or disable cookies through your browser settings.

9. Data Retention

We retain personal data only for as long as necessary to:

• Deliver services to you

• Comply with legal, tax, or regulatory obligations

• Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymised.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

BoxPerform
Email: info@box-perform.com
Website: box-perform.com